Mentions légales


This Legal Notice concerns the operation and use of karniksantiques.shop.

1. Website

Website: karniksantiques.shop
Commercial Contact: info@karniksantiques.shop

The website operates as an online retail store through Shopify technology.

2. Customer Contact

Customers may contact the store concerning orders, consumer rights, privacy, website matters, returns, or complaints at:

info@karniksantiques.shop

3. Technical Platform

The website uses Shopify technology.

For merchants in Europe, Shopify services are principally provided by:

Shopify International Limited
Registration Number: 560279
Registered Office: The Sidings, 4th Floor, Grand Canal Quay, Dublin D02 E7K8, Ireland

Shopify provides technology supporting functions including e-commerce infrastructure, hosting-related services, checkout, security, and integrations.

4. Website Content

karniksantiques.shop is responsible for commercial content created specifically for the store, including product descriptions, store policies, promotional materials, and customer communications, except where content belongs to another rights holder.

5. Intellectual Property

Original text, graphics, layouts, branding, photographs, product descriptions, and other protected materials may be subject to intellectual property rights.

Users may not reproduce or commercially exploit protected material without authorisation except where permitted by law.

Third-party intellectual property remains owned by its respective rights holders.

6. Product Images

Product photographs are intended to provide customers with a reasonable representation of products.

Customers should review descriptions together with photographs.

Where products are antique, vintage, handmade, second-hand, collectible, restored, naturally varied, or unique, differences associated with age or individual manufacture may exist where clearly disclosed.

7. Consumer Rights

Where French consumer law applies, customers may benefit from mandatory rights concerning:

  • Pre-contractual information
  • Product pricing
  • Delivery
  • Distance selling
  • Right of withdrawal
  • Refunds
  • Product conformity
  • Legal guarantees
  • Hidden defects
  • Unfair contractual terms

Nothing on karniksantiques.shop is intended to exclude rights that cannot legally be waived.

8. Right of Withdrawal

Eligible distance purchases may be subject to a statutory withdrawal period of at least 14 days.

The detailed procedure is contained in the Return and Refund Policy.

9. Legal Guarantees

Mandatory legal guarantees remain applicable according to French and European law.

Commercial descriptions or voluntary warranties do not replace mandatory legal protection.

10. Personal Information

Information concerning the processing of personal data is contained in the Privacy Policy.

Privacy enquiries may be sent to:

info@karniksantiques.shop

French residents may have the right to contact the CNIL concerning data protection matters.

11. Cookies

The website may use cookies necessary for:

  • Shopping-cart functionality
  • Checkout
  • Authentication
  • Security
  • Website preferences

Other cookies may be used for analytics or marketing subject to applicable consent requirements.

12. Third-Party Services

karniksantiques.shop may rely on third parties for:

  • E-commerce technology
  • Payment processing
  • Logistics
  • Delivery
  • Analytics
  • Security
  • Customer support

Independent third parties may operate under their own legal terms.

13. Website Availability

We aim to maintain reasonable website availability.

However, temporary interruptions may occur because of maintenance, security updates, technical failures, telecommunications problems, or circumstances beyond reasonable control.

14. Consumer Complaints

Customers experiencing an issue should first contact:

info@karniksantiques.shop

We will attempt to review and resolve disputes amicably where possible.

French consumers may also be entitled to use an applicable consumer mediation procedure.

15. Applicable Law

Where consumers located in France are protected by mandatory French or European Union consumer legislation, those protections remain applicable.

Nothing in this Legal Notice removes mandatory consumer rights.

16. Amendments

This Legal Notice may be updated to reflect legal, technical, platform, or operational changes.

The current version published on karniksantiques.shop will apply subject to mandatory law.

17. Contact

karniksantiques.shop
Email: info@karniksantiques.shop